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The Things to Know SERP feature typically appears when a user searches for a broad or open-ended question. Broad/open-ended searches are often at the beginning of a user's search journey when they need more general information.
The Things to Know feature breaks the topic down into subtopics, each with a dropdown box that contains a brief description of the subtopic.
Note: Things to Know is sometimes merged with a Knowledge Panel and may not be titled.
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