View the Ratings of apps in either the iOS App Store or the Google Play Store.
What is the Value?
Ratings provides the store ratings within each mobile platform’s store to help you understand user reception. This is particularly useful to gauge whether users are finding competitor apps more user-friendly or helpful.
- Benchmark ratings against competitors – see who’s growing and keeping users happy
- Spot satisfaction trends over time with daily, weekly, or monthly granularity
- Gauge reputation by learning what’s driving performance (or dragging it down)
- Prioritize features and fixes based on real feedback
- Provide support for product and UX decisions
- Monitor ratings during marketing campaigns or feature releases
Where to Find
This report lives in the new, dedicated URL for App Intelligence: apps.similarweb.com.
- Once in the new platform, you can search for an app right from the homepage, which will take you to the App Performance report. From the lefthand menu, click on Ratings.
- Click on the blue button up top next to the select app to add up to four other apps for benchmarking.
- Using the filters in the upper right, select the country and time period.
How to Use
The report contains three modules.
Ratings Overview
Use the Overview to gauge at a glance which app in the competitive set has the highest rating, and see the breakdown of each app’s overall rating side-by-side. It’s also really helpful to see if user reception is rising or falling by seeing the percentage increase or decrease for each rating. For example, Gett’s five star rating has risen, while the other ratings have decreased: a good sign for Gett that users are liking their app more.
Average Ratings Over Time
Benchmark your ratings over a trendline to see how your app compares to the competition. This is a great way to understand if any changes or implementations have improved user perception past the reception of the competition’s apps. You can toggle the granularity by day, week, or month.
Total Ratings Over Time
Monitor the ratings by each app over a trend line to catch when changes in ratings happen. This is a great way to see if events impact user reception, or if a UI change saw a positive or negative reaction. You can toggle the granularity by day, week, or month. Click on the percent icon in the top right corner to see the share of each rating (for example, 77.11% of Gett’s ratings were 5 stars on March 20, 2025).
FAQ
Q: Are the ratings taking the cumulated sum into consideration, or is it a moving average?
It's looking at the cumulative total ratings.
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